We have been coming to OSO-Duncan for almost a year now and I continue to be impressed with the staff and the care they provide my son. He’s neurodivergent and has sensory sensitivities. He is extremely inquisitive and asks tons of questions. Sometimes he can seem rude without meaning to. When we had our first intake consultation Meilyn was so patient and kind and answered all of my son’s questions without ever dismissing him. At the first actual appointment and through several others Kenzee has taken care of him and she has also been so patient with him. She’s built a rapport with him and can joke with him. He is slow to trust new people and hates having braces so that’s huge. Dr. B is also great. Aside from his expertise he always asks after my son and speaks to him respectfully and has also earned his trust despite him hating the whole process of ortho. Only recommendation I could make would be to have some disinfectable fidget toys. The staff doesn’t seem to mind but he tends to fidget with anything close to him.
